FAQs
HOW DO I GET TO ALTERRA?
Follow directions for Lynx Fitness Club located inside of the Hilton Boston Park Plaza Hotel. You can often find metered parking around Statler Park, or you can park in the motor mart garage which the front desk at Lynx can validate for up to 2.5 hours for $5. If you walk in the Arlington St. entrance, the door to the gym is on the left in the vestibule. Descend the stairs, and check in at the front desk. They will instruct you to have a seat on the couch that is just inside the entrance to the gym. This is where I will greet you! The locker rooms/bathrooms are located on the right side of the gym if you need them.
HOW DO I SCHEDULE AN APPOINTMENT?
You can schedule an appointment here. You can also fill out the contact form on the Get Started page if you would like to book a free 30 minute in person or phone consultation.
HOW LONG ARE SESSIONS?
All sessions are 60-minutes, 1-on-1 with your Doctor of Physical Therapy.
DO YOU ACCEPT INSURANCE?
We are an Out-of-Network provider, meaning we do not directly accept insurance.
However, you can call your insurance company and ask them “what are my out-of-network physical therapy benefits?” It’s usually a quick call to the number on the back of your card. Sometimes they may reimburse you for all or some of your PT services, especially if you have a PPO (instead of an HMO).
We’ll give you all the information you need to get reimbursed. The traditional insurance model does not allow us to treat the way we feel is best for you or spend the time with you that you deserve.
This allows us to spend more quality 1-on-1 time with clients and will help you feel better faster. While most PT clinics see you 3x a week with many other patients at the same time, we usually see you 1-2x a week. You tend to need less visits, and in the long run may end up spending less with us than a traditional PT practice when you consider your deductible, co-pay, and extra visits needed.
DO YOU ACCEPT HSA/FSA BENEFITS?
Yes! We can accept HSA and FSA benefits.
DO I NEED TO SEE MY DOCTOR BEFORE COMING FOR PHYSICAL THERAPY?
No. Massachusetts is a Direct Access state, and that means you can come directly to PT without a prescription from your doctor. In our evaluation, we will screen for things that might require more intervention and refer out if needed. But being able to go right to PT can save time (and money), and get you back to feeling better quicker.
WHAT SORT OF INJURIES DO YOU TREAT
Neck Pain, Back Pain, Shoulder Pain, Hip Pain, Knee Pain, Ankle Pain, Foot Pain, Rotator Cuff Injuries, Tendonitis / Tendinosis, Sprain / Strains, Plantar Fasciitis, Runners / Jumpers Knee, Overuse Injuries, Postural Dysfunctions, Sports Related Injuries, AND MORE!
WHAT IS THE PROCESS FOR SUBMITTING TO MY INSURANCE COMPANY?
The best way to learn about your potential reimbursement would be to call the number on the back of your insurance card, and ask “what are my Out-of-Network Physical Therapy benefits?” Here is a worksheet to help you navigate your out of network benefits.
Contact
64 Arlington St
Boston, Massachusetts 02116
United States
Inside of Lynx Fitness Club
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